Privacy Policy

Effective Date: 09 May 2025

Company Name: Velocity Signals Pvt Ltd

Service: Internet Service Provision

At Velocity Signals Pvt Ltd, we value your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our internet services.

1. Information We Collect

Personal Information: Name, address, contact number, email, government-issued ID (as per regulatory requirements).
Service Usage Data: IP addresses, browsing history, bandwidth usage, device information, connection logs, and network diagnostics.
Billing Information: Payment method, transaction history, billing address.
Technical Information: Cookies, device identifiers, and other technical data to improve service performance.

2. How We Use Your Information

Provide and manage your internet services.
Monitor network performance and improve quality.
Comply with legal and regulatory obligations.
Detect and prevent fraud, misuse, or illegal activities.
Communicate important updates, outages, or promotions.

3. Information Sharing and Disclosure

With law enforcement or government agencies when required by law.
With third-party service providers who assist in service delivery (e.g., billing, technical support).
With regulatory authorities as required under local telecom regulations.

All third parties are bound by confidentiality agreements and data protection laws.

4. Data Security

We implement strict security measures, including encryption, access controls, and regular audits, to safeguard your data from unauthorized access, loss, or misuse.

5. Data Retention

We retain your personal and usage data only as long as necessary to fulfill the purposes described in this policy or as required by law.

6. Your Rights

Access or correct your personal information.
Request deletion of your data, subject to regulatory obligations.
Withdraw consent (where applicable).

To exercise your rights, please contact us at: support@velocitysignals.com or call 9899499011.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through our website.